Optimize customer flow from check-in to service
Digital Queue helps modernize customer intake, front-desk, and queue management workflows with digital check-in, real-time SMS updates, and clear visibility into service status across your operations.
How does it work?
A simple workflow that streamlines check-in, improves waiting area flow, and reduces front-desk interruptions for your service team.
Easy Check-In
When customers arrive, they can begin registration at the kiosk or scan a QR code to start the process quickly and with minimal friction.
Instant Registration
Once registration is completed, the customer is automatically added to the digital queue and receives confirmation in print or on their mobile device.
Comfortable Waiting
Customers can wait comfortably while receiving SMS updates and tracking their progress on a monitor in the waiting area.
Real-time Call
When it is their turn, customers receive a real-time alert and can proceed directly to the appropriate station or service area.
Easy Check-In
When customers arrive, they can begin registration at the kiosk or scan a QR code to start the process quickly and with minimal friction.
Instant Registration
Once registration is completed, the customer is automatically added to the digital queue and receives confirmation in print or on their mobile device.
Comfortable Waiting
Customers can wait comfortably while receiving SMS updates and tracking their progress on a monitor in the waiting area.
It's your turn! Please head to station 3.
nowReal-time Call
When it is their turn, customers receive a real-time alert and can proceed directly to the appropriate station or service area.
Measure Customer Experience with Satisfaction Surveys
After the visit, customers can automatically receive a quick satisfaction survey by text, helping your team capture feedback, identify service issues faster, and monitor satisfaction over time.
Send satisfaction surveys after service
Identify improvement opportunities faster
Monitor customer satisfaction over time
Optimize customer flow and reduce waiting area congestion
Optimize patient flow from check-in to care with real-time visibility, less waiting room congestion, and automated SMS communication.
Optimized workflows for intake and queue management for reduced waiting room congestion
Operational dashboards with wait times, progress and throughput
Seamless integration with existing EHR and practice management platforms
Reports with satisfaction survey for operational improvement
Professional-grade hardware designed for service environments.
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