Artificial Intelligence toto rescue missed calls
From answering every call to following up between visits, our AI works 24/7 to keep patients from slipping away, close gaps in care, and free your team for higher-impact work.
This is how your team works with LARA
Trusted by Leading Healthcare Organizations
Francisco Cáceres
CIO
Manatí, Bayamón and Mayagüez Medical Center
“BrainHi's AI receptionist has answered over 195,000 calls and helped us recover thousands of missed appointment opportunities.”
Everything your front desk needs, in one powerful platform
BrainHi helps streamline communication, reduce missed calls, and increase patient attendance, all in one place.
Answer Every Call, Instantly
AI-powered phone agent that guarantees every patient call is answered. LARA handles scheduling, questions, and other requests with natural, human-like conversations, 24/7.
Transform the Waiting Room Experience
Not just texts, LARA connects through calls and SMS with personalized messages that prepare patients for their visit. If they can't make it, rescheduling is effortless and synced directly with your EHR.
Re-engage patients, Boost Appointment Volume
LARA runs personalized outbound campaigns that sound natural and human, reaching patients with reminders, follow-ups, and health prompts at scale. You choose the audience, and LARA handles the rest.
Transform the Waiting Room experience
Go beyond dashboards. LARA gives healthcare leaders flexible, AI-driven views of their operations, from call performance to patient flow, unlocking patterns and opportunities traditional Business Intelligence tools miss.
Modernize your Call Center
Care is never put on hold. Patients get quick answers through text and voice, while AI seamlessly integrates with your team to scale capacity and improve efficiency.
AI-Powered Operational Intelligence
Go beyond dashboards. LARA gives healthcare leaders flexible, AI-driven views of their operations, from call performance to patient flow, unlocking patterns and opportunities traditional BI tools miss.
See what's happening in your operation — don't guess
Every call, message and queue ticket is recorded. BrainHi turns that activity into a clear dashboard so you know what's working and where to adjust.
- Real-time metrics on calls, conversations and queue tickets
- Reports you can filter by date, location or team
- Spot demand patterns before they become a problem
Leaders in Responsible AI
Setting the gold standard for ethical AI in healthcare. Our platform is built with unwavering commitment to patient privacy, regulatory compliance, and human-centered care.
Traceability
Our systems provide transparent logic trails so you can trace every response back to its data source and reasoning.
Control
We limit input sources and define strict rules to reduce hallucinations and maintain accurate, patient-safe answers.
Compliance
BrainHi is fully HIPAA-compliant and designed to adapt to new regulations, without compromising performance or flexibility.
Built for patients, with ethics at the core, BrainHi is a proud member of the Coalition for Health AI.
Learn About Coalition for Health AI