Our agents are trained on all major Practice Management Systems
BrainHi works with single doctor practices to
multi-location, multi-specialty practices
with 5+ doctors
You’ll be assigned a team of dedicated agents based in the US with front-desk experience
Agents are bilingual in English and Spanish
BrainHi gives you coverage during business hours and after-hours to ensure you never miss a patient opportunity, including nights and weekends
Unlimited calls. Flat rate pricing means no extra charges or surprise fees!
At least 50% more cost-effective than hiring a full-time front office assistant
Because they don’t assign a dedicated agent to answer your patient’s calls.
In fact, after just 5 mins they are 21x more likely to call another dentist!
How does BrainHi handle emergencies?
BrainHi adapts to your practice needs. During the onboarding process, we will determine the script to manage emergencies, who should notified during emergencies and how.
Does BrainHi provide after hours answering services?
We do! Actually, 20% of the appointments we scheduled for our customers are booked after hours.
Does BrainHi actually book appointments?
We do! Your dedicated agents will follow your scheduling templates, insert the appointments directly on the calendar and complete all the fields your staff fills when scheduling an appointment.
Why is BrainHi the best answering service alternative?
BrainHi's appointment accuracy is currently 99.5%—the highest in the market. We provide dedicated live agents—you will know their names and they will know yours. They'll learn your practice's information like services, insurance coverage, and cancellation policies.
Will my patients like the experience?
Our patient satisfaction score is 4.8 out of 5.0 stars.